Chunghwa Post reveals Taiwan’s first ‘Digital Post Office’ with ‘smart’ assistant

The Jinnan rd. post office in Taipei has a ’24-hour self-service station’ where customers to manage their finances online, among other services

Taiwan News 
Date: 2018/04/16 
By: Duncan DeAeth, Taiwan News, Staff Writer

TAIPEI (Taiwan News)—Taiwan’s very first digital post office was formally launched at the

The smart assistant “Pepper” at the Chunghwa digital post office in Taipei (By Central News Agency)

Jinnan Road Post Office in central Taipei (台北金南郵局), April 16.

The new digital post station allows citizens to manage their post office banking, as well as prepare their parcels for shipping, with digital registration. They can also access email and purchase stamps, boxes and other goods on sale at the post office.

The digital post station is the first of its kind offered by Chunghwa Post, the government owned postal service of Taiwan. CNA reports that Chunghwa is keeping up with the times, as Taiwan continues to develop its digital communication infrastructure, and as Taipei begins its drive to become a “smart-city.”

The office on Jinnan road will offer a 24-hour self-service area that includes an ATM and a computer system to register mail. Additionally, a smart robot assistant is also onsite to help customers navigate the menu of services available.    [FULL  STORY]

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