By: Chen Wei-ting and Bear Lee
The ticket booking operations — on line and on desk at all stations of TRA — was paralyzed after 8:30 p.m. due to the failure of one of the railway operator’s uninterruptible power supply (UPS) systems.
The power glitch not only paralyzed on-line booking of tickets. Staff members could not register seats for tickets sold to passengers at all stations.
TRA later offered an apology to the affected travelers for the booking system shutdown.