Updated YouBike App to confirm user payments

Focus Taiwan
Date: 2016/08/30
By: Liu Jian-bang and Elizabeth Hsu

Taipei, Aug. 30 (CNA) The urban bike rental system, YouBike, has updated its official app so that users can now be sure if they have returned bikes properly and paid the required fees, Taipei’s Department of Transportation (DOT) said Tuesday.

The new function was developed based on statistics showing that most calls to the YouBike customer service hotline were to check to see if users had successfully returned their bike or if payment of the rental fee with their EasyCard had gone through, the Taipei DOT said.

To get access to these new functions, users only have to download the YouBike App, enter their membership account number and sign up for the notification function.

The function will automatically notify them within three minutes every time they return a bike to a station. It will also notify users of emergency situations or general information on public bike operations, the DOT said.     [FULL  STORY]