ATMs across Taiwan crash due to ‘mainframe error’

Focus Taiwan
Date: 2018/08/18
By: Kou Hsin-yi and Frances Huang 

Taipei, Aug. 18 (CNA) Automatic teller machines (ATMs) around Taiwan crashed Saturday morning and were down for two hours, crippling inter-bank transactions, the government-sponsored Financial Information Service Co. (FISC) said.

The problem occurred at around 7 a.m. due to an error in the information management system in the IBM mainframe, FISC spokesman Chen Chang-hsiu (陳昌脩) said.

The crash did not affect ATM withdrawals or deposits at the specific banks of the cardholders but halted the transfer of funds between banks via ATMs and online banking services, said the FISC , which is the central operator of such services.

It said cards also could not be used at any ATM other than those of the bank by which they were issued.    [FULL  STORY]

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