Consumer group calls for more compensation from EVA Air over strike

Focus Taiwan
Date: 2019/07/29
By: Yang Shu-min and Lee Hsin-Yin

Taipei, July 29 (CNA) The Consumers' Foundation said Monday it will meet later this week with local travel agencies and EVA Airways to demand higher compensation for passengers affected by a 20-day strike by EVA Air flight attendants that began in June.

The foundation said it will represent affected consumers to ask for more than what is being offered by the airline — up to US$250 per person for dining and lodging expenses for individuals who were delayed by more than six hours because of the strike.

It was unclear if EVA Air has committed to meeting with foundation representatives.

For many passengers taking long-haul flights, they may have incurred much higher expenses from the flight disruptions, foundation board director You Kai-hsiung (游開雄) told CNA.

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