EVA may deny passenger future service for inappropriate behavior

Focus Taiwan
Date: 2019/02/01
By: Lee Hsin-Yin 

Taipei, Feb. 1 (CNA) EVA Air, one of Taiwan’s largest carriers, said Friday that it is discussing with lawyers to see if it can deny future service to a foreign passenger confined to a wheelchair unless he is accompanied by a caretaker.

The move comes in the wake of his involvement in what a female flight attendant described as “sexual harassment” of herself and other female flight attendants during a recent flight.

EVA Air spokesman Golden Kou (柯金成) said the company is working to make sure, without violating anti-discrimination codes, that the passenger does not pose a threat to flight crew in the future.

“We have to handle this case very carefully because we don’t want to violate a U.S. Department of Transportation (DOT) rule that concerns the rights of passengers with disabilities,” Kou said. Kou was referring to a DOT rule that stipulates that airlines cannot refuse passengers with disabilities, even when they are not travelling with a safety assistant.    [FULL  STORY]

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