Galaxy Note 7 swap, refund applications to start Sept. 13

Taiwan News
Date: 2016-09-12
By: Esme Jiang and Frances Huang, Central News Agency

Taipei, Sept. 12 (CNA) Buyers of Samsung Electronics Co.’s latest flagship smartphone model — the Galaxy Note 7 — in the local market will be able to file their applications for a replacement or a refund starting from Sept. 13, as reports of the device catching fire due to a battery problem have caused much concern.

Samsung confirmed 35 cases of the Galaxy Note 7 catching fire as of Sept. 1, most of them occurring while the battery was being charged, and the South Korean firm has announced a global recall of the new device.

In Taiwan, consumers will be able to replace their Galaxy Note 7 with a new one or other versions of Samsung’s flagship smartphone, while they will also have the option of applying for a refund, the South Korean electronics giant said.     [FULL  STORY]

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