FOREWARNING: The CAA said that it had warned the airline last month that it could exceed its limit of 1,350 flight hours, which was set because of its aging fleet
Date: May 24, 2019
By: Shelley Shan / Staff reporter
Travel industry representatives yesterday said that Far Eastern Air Transport (FAT) should compensate them for financial losses they sustained after the airline last week abruptly canceled three flights to the Philippines and Vietnam.
The Executive Yuan and the Ministry of Transportation and Communications should require airlines to purchase insurance to guarantee that they fulfill their contracts with travel agents, they said, adding that contracts should also stipulate that airlines fully compensate agents if they cancel flights on the day of travel without a legitimate reason.
The airline on Friday last week announced that it would cancel flights to the islands of Palawan and Boracay in the Philippines, as well as Da Nang, Vietnam, the next day.
It cited the cap on flight hours imposed by the Civil Aeronautics Administration (CAA) as its reason for canceling the flights. [FULL STORY]