New ticketing system working well: TRA

Taipei Times
Date: Apr 17, 2019
By: Shelley Shan  /  Staff reporter

The Taiwan Railways Administration (TRA) yesterday said that its new ticketing system is functioning smoothly and has met all necessary criteria, adding that nearly 90 percent of people who have used the system since it was released for external testing last month had found it easy to use.

The statement came after Chinese Nationalist Party (KMT) Legislator Jason Hsu (許毓仁) on Thursday last week accused the agency of treating people like lab rats by launching the system two days earlier without first testing it.

He also demanded that the TRA give a detailed account of how it spent NT$1 billion (US$32.4 million) to update the system.

The TRA said that it cost NT$1.097 billion to create the system, of which about half, NT$589 million, was used to create its core systems.    [FULL  STORY]

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