CLARIFICATION: Food companies must notify the city within 24 hours of receiving a recall order or a high number of customers complaints about food products

Taipei Times
Date: Apr 30, 2019
By: Lee I-chia  /  Staff reporter

The Taipei City Government yesterday announced a new standard operating procedure requiring food companies to report food safety issues to the city government within 24 hours of discovering them.

The procedure stipulates that food companies that have been informed of a product recall by a health authority or received a large number of consumer complaints about a product must report the case to the Taipei Department of Health within 24 hours and remove the product from the shelves within 48 hours.

The procedure is to take effect next month and companies that fail to meet the requirement could be fined between NT$30,000 and NT$100,000.

Taipei Mayor Ko Wen-je (柯文哲) said that members of the American Chamber of Commerce in Taipei (AmCham) at a meeting in January said that there was confusion over the mandatory reporting of problematic food products.    [FULL  STORY]