Taoyuan Airport metro to address complaints of wobbly service

Focus Taiwan
Date: 2017-02-04

The Taoyuan Airport metro company says it will make adjustments following complaints of a rocking sensation from some passengers on its trial-period service.

The airport metro line is slated to begin regular services on March 2, but it opened to passengers Thursday for a month-long trial period.

The airport metro company says it will continue to gather passengers’ opinions and make gradual adjustments based on scientific data in order to strike a balance between passenger comfort and efficiency. Acccording to the company, passengers may feel the effects of inertia along certain sections of the line when the train changes speeds or depending on the distribution of passengers in the train.

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