Chunghwa Telecom fined NT$2 million by NCC for NT$499 package chaos
Taiwan News
Date: 2018/05/24
By: Keoni Everington, Taiwan News, Staff Writer
TAIPEI (Taiwan News) — After the dust has started to settle from the pandemonium of
the NT$499 (US$16) 4G package deal that was being offered by Taiwanese telecom companies earlier this month, the National Communications Commission (NCC) yesterday (May 23) announced that it would levy fines on three telecom firms for the chaos the promotions caused.
At a press conference yesterday, the NCC announced that because of improper business practices, poor quality of service, and infringement of users’ rights, it will impose a fine of NT$2 million on Chunghwa Telecom Co., which was the first company to offer the package, while Taiwan Mobile Co. and Far Eastone Telecommunications Co., who later offered similar deals, will be fined NT$600,000, reported CNA.
On May 9 Chunghwa Telecom (CHT) announced a Mother’s Day special offering unlimited 4G internet for low price of NT$499 per month. As the offer was originally only in effect from May 9 to May 15, people across Taiwan flocked to their nearest Chunghwa Telecom store to grab the special deal. [FULL STORY]