Taiwan News
Date: 2016-09-03
By: Sophia Yang, Taiwan News, Staff Writer

Samsung Electronics has issued a global recall of its flagship Galaxy Note 7 smartphone over 35 reported cases of an exploding battery cell worldwide.

Samsung Taiwan announced on Friday to recall the problematic Note 7 and replace it with a new one unconditionally between mid-September and December 31, 2016.

The exploding battery issue was first reported by South Korean news agency Yonhap in mid-August. There have been 35 cases that have been reported as of September 1, according to the company. Samsung decided a recall was best. More details about return and exchange will come out in the coming weeks on the company’s website.

However, the recall is only applicable to the Note 7 sold from its authorized dealers in Taiwan. Buyers are also required to provide the box along with a “proof of purchase” such as a receipt. If it is missing, a personal identification document or the equivalent is required to present at the point of return.     [FULL  STORY]